・If there is any problem with the item, let me know within 3days after you received the item. ・Please use English, Japanese when you contact us about a complaint of the item. ・We try to write accurate descriptions for all our auctions listings, but we are human, and item description and item rank is our perosnal opinion. ・Request of return for a reason other than defective parts will be accepted only if the item description is markedly different from listings.Reason for the defective parts*** We will refund full value. ・All returns must be approved before you ship any item back to us. ・If you ship an item back to us without contacting us first, we will have to refuse the package & it will be returned to you. ・All returns must be pre-approved. Make sure we authorized your return. ・Please do.